
Performance management and new forms of steering to improve efficiency and effectiveness in public sector organisations have been at the heart of many administrative modernisation programmes throughout the last two decades, albeit often with only moderate success. The seminar provides an insight into the main concept, as well as the practice of performance management in Europe. Participants discuss potentials, challenges and limitations of performance management approaches as well as lessons learned with regard to a successful implementation. This allows the participants to develop awareness, knowledge and skills in performance management and performance improvement methods, and their successful application within their own working environment.
Professionals from all sectors (public, private, and from NGOs)
€ 1.240
Seminar fee includes: attendance, online access to course documents, materials during the seminar, beverages in the Hertie School cafeteria (open on weekdays), certificate of attendance. Terms and Conditions
Registration is possible throughout the year, on a first-come, first-serve basis.