Get to know the organisers of Welcome Week – the team helping out with German bureaucracy, language courses, counselling, student events, study abroad and more during your studies.
As we gear up to say “Herzlich Willkommen!” to more than 350 new MPP, MIA, MDS, semester exchange and dual degree students, as well as returning second years, we’d like to introduce to you the team responsible not only for this year’s Welcome Week, but for all matters related to community and support during your time at the Hertie School.
Whether you have questions about study abroad opportunities, need help navigating German bureaucracy or are looking for mental health resources, here’s a practical guide on whom to contact, and for what:
Student payments

Email: student-payments[at]hertie-school[dot]org
Get in touch regarding:
- All student payments
- Your semester ticket and student ID
- Payment plans and invoices
Student life

Email: studentlife[at]hertie-school[dot]org
Get in touch regarding:
- Enrolment and exmatriculation
- German bureaucracy (health insurance, residence permit, city registration etc.)
- Moodle – our online campus platform with important information for students
Hertie student community

Email: studentlife[at]hertie-school[dot]org
Get in touch regarding:
- Moving to and getting started in Berlin (movingtoberlin[at]hertie-school[dot]org)
- Hertie Student Representation (HSR)
- Student clubs, events and initiatives
- Campus newsletter, announcements to the entire school (campusnews[at]hertie-school[dot]org)
External funding

Email: external-funding[at]hertie-school[dot]org
Get in touch regarding:
- External funding advice
- US student loans (us-loans[at]hertie-school[dot]org)
- Other scholarships
Study abroad

Email: internationaloffice[at]hertie-school[dot]org
Get in touch regarding:
- Exchange and dual-degree programmes and their application processes
- Erasmus+ and PROMOS, funding your exchange (erasmus[at]hertie-school[dot]org)
Student mental wellbeing and counselling

Email: studentlife[at]hertie-school[dot]org
Get in touch regarding:
- Mental health support
If you have further questions, please reach out to studentlife[at]hertie-school[dot]org for general inquiries about student life and to internationaloffice[at]hertie-school[dot]org for questions about studying abroad and our dual degrees.