News
17.08.16

Hertie School and ESMT examine Deutsche Telekom's corporate culture

In a new study, Deutsche Telekom has commissioned the Hertie School and ESMT to examine its corporate culture in detail.

Breaking the law or other rules puts a company's reputation and success on the line – that much has been shown by a number of cases involving DAX-listed companies in recent years. "Establishing what's called a compliance management system is not enough to prevent, investigate and punish rule breaking. An appropriate corporate culture, where employees feel able to speak out against inappropriate behavior, also has a vital role to play," says Thomas Kremer, member of the Deutsche Telekom Board of Management for Data Privacy, Legal Affairs and Compliance.

That is why Deutsche Telekom is taking steps to strengthen ethical behavior and a speak-up culture in the company. "The first step is to analyze how our corporate culture works on a day-to-day basis and the causes of inappropriate behavior," explains Manuela Mackert, Deutsche Telekom's Chief Compliance Officer. "Then, with the help of an expert panel, we will work on how to improve our compliance-oriented corporate culture." Deutsche Telekom has commissioned the European School of Management and Technology (ESMT) and the Hertie School of Governance to examine its corporate culture in detail in a scientific study.

"We want to find out how much significance is attached in the company to ethical and rule-abiding behavior and, in that context, the roles played by hierarchy and orientation in achieving certain goals," says Prof. Jörg Rocholl from ESMT Berlin. And Prof. Helmut K. Anheier from the Hertie School of Governance adds: “Possible drivers of unethical behavior may include ambiguous responsibilities or a misconstrued sense of loyalty. This requires closer inspection."

The study will be monitored by an independent expert panel due to hold its first meeting on September 1, 2016. The results of the study and its recommendations for action should be ready by mid-2017. The goal is to produce a white paper with findings on creating a culture that minimizes the risk of law and rule breaking so that it can then also be used by other companies. [more]