Luciana Cingolani is Assistant Professor of Public Administration at the Hertie School. She is also an affiliate of the Centre for Digital Governance and an Expert of UNESCO’s Inclusive Policy Lab. Her career has focused on the quality of governance and institutions. Her research interests include state capacity building, digital governance, inclusion in public services and representative bureaucracies. She has produced the Index of Bureaucratic Underrepresentation, a measure of the level of social diversity in the composition of European public administrations. Her work has been published in top journals like the Journal of Public Administration Research and Theory, World Development, Governance and Government Information Quartely. She has supported, among others, the work of the French Development Agency, the Horizon2020 ‘Digiwhist’ project on public procurement transparency in Europe, the OECD-Sigma initiative, and the United Nations Development Programme. She has also worked in the Argentine public sector, in the area of Participatory Strategic Planning in Buenos Aires City. She first obtained a joint PhD from Maastricht University and UNU-Merit, and a Master of Public Policy at San Andrés University in Argentina, funded by the Argentine Research Council (CONICET).