Luciana Cingolani is Assistant Professor for Public Administration at the Hertie School of Governance. Her research interests lie at the intersection between public management and technology, with a focus on administrative capacity building, transparency and accountability, and the role of eServices and Open Data. Luciana is also a guest lecturer in the Master of Science in Public Policy and Human Development at UNU-MERIT in Maastricht, and collaborates with the Horizon2020 ‘Digiwhist’ project on public procurement quality in Europe. Beyond academics, Luciana has been a consultant for the UNDP, the French Development Agency and the OECD-Sigma project. She first obtained a PhD from Maastricht University in the Netherlands and a Master of Public Policy at San Andrés University in Argentina.