Skills Training


Conversations are unpredictable, owed to their nature as the quintessential form of human interaction. It is the interplay of individual action and reaction. A powerful key to understanding und piloting conversations is moderation. This course will enable participants to steer the course of a conversation, to involve all speakers in an even and just manner and to actively influence the course of a discussion.

This practical training course qualifies participants to actively lead discussions, to ensure that everybody is heard and that the discussion brings a mutual understanding of positions as well as “tangible” results.

Target group

Professionals from all sectors (public, private, and from NGOs)


  • Higher education degree
  • At least two years of relevant professional experience (average is ten years)
  • Good knowledge of English


  • 2 days at the Hertie School of Governance in Berlin
  • No preparation or follow-up assignment is required

Seminar times

  • Day 1:  9:00 - 18:00
  • Day 2:  9:00 - 18:00

Seminar fee

€ 1,690

Seminar fees are exempted from tax according to Value Added Tax Act (UStG) §4 Nr. 21a. In Germany and many other countries, tuition fees for continuing education programmes are also fully tax-deductible as professional training expenses.

Seminar fee includes: attendance, online access to course documents, materials during the seminar, beverages in the Hertie School cafeteria (open on weekdays), certificate of attendance. 

Terms and Conditions


Registration is possible throughout the year, on a first-come, first-serve basis via our online application module. Admission is subject to availability.

Seminar director