Master of International Affairs   Master of Public Policy  

Intercultural communication in professional contexts

This course explores major theories and practical approaches concerning intercultural communication in professional settings. The focus is on challenges that appear in business, administration, education and other professional settings.

By using examples of intercultural interaction from different disciplines such as communication, psychology, anthropology, applied linguistics and management, a multidisciplinary approach will be developed. Students will learn different approaches to analyse and understand challenging intercultural interactions.

The course is highly interactive. Through different activities, we explore how the theories can be applied in practice (i.e. professional contexts), and how to develop tools for analysis. To achieve this we will use short films, critical incidents/case studies and simulation games.

A significant part of the workshop aims at intercultural teambuilding: Together, we will explore the differences team members of international cooperation might have concerning expectations, values, ideas, and how to cope with these differences. Intercultural methods will help to identify 'cultural' barriers, and develop communicative strategies that allow them to deal constructively with potential problems.

In summary, in this course students will learn about:

- Different theories and approaches of intercultural communication, research and practice

- Tools for analysis of intercultural interaction

- Development of action strategies for intercultural interaction

- The role of language in intercultural settings

This course is for first year MIA and MPP students only.