Managing personnel for the public good

Human Resource management (HRM) is a central function of any organization and can be defined as the effective use of human capital in an organization through the management of people-related activities. It involves aspects such as staff planning, recruitment and selection, compensation and motivation, training and development, and performance appraisal as well as values and leadership development.This course gives an introduction into scope, key concepts and current challenges of personnel management in a public sector context. It takes a practical view that integrates the contributions of the behavioural sciences with the technical aspects of implementing the HR function in the ‘real world’. Specific HR techniques but also broader behavioural aspects such as team/group dynamics are discussed in a balanced way and from different viewpoints, in order to avoid non-critical and/or mechanical interpretations of their meaning and utility.

Students learn to understand HRM policies and techniques and how they are related to organizational performance. The course gives an overview of practical challenges and experiences with various HR functions and issues such as job analysis, job profiles, recruitment and selection, motivation, performance appraisals and training and development. The course is based on a combination of different formats such as lecture, case studies, small exercises, group discussions/presentations and one session with a HRM practitioner to share and discuss her professional experiences as head of HRM.

This course is for 2nd year MIA and MPP students only.