Governments are becoming increasingly digitalised. With such changes and transformations, the skills and experiences that are needed to work in a new digitalised public service are also changing. In this course, students will be provided with a comprehensive overview of the current and future trends of digital government and gain experience in eight core competencies associated with public service in the digital era. Lessons in the course will cover topics such as agility, adaptivity, human centricity, openness, transparency, flexibility, good governance, as well as disruptive technologies in the public sector. The course itself will be taught in a seminar-style manner and will rely heavily on student involvement and discussion. It is expected that there will be a number of guest speakers throughout the course to bring in relevant insights from other stakeholder groups, such as business, civil society and government.
This course is for 2nd year MIA and MPP students only.